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刚买一个星期左右硬盘损坏,等了一个多星期才修好,也不知道数据还在不在,反正我有备份,已经换了储存了
前几天又拿来用重装了,发现ip也变了,然后刚用机子又tm损坏了
不过还好,工单回复也有说可以安排退款,不然真的要问候他们了
Hello, 你好
Firstly, thank you for using our services. Secondly, we are want to inform you that we are facing a hardware issue on the server node which was hosting your VPS
首先,感谢您使用我们的服务。其次,我们想通知您,我们在托管您的 VPS 的服务器节点上面临硬件问题
Unfortunately we don't have an exact time frame, but , please know that our team is diligently working to resolve the issue as promptly as they can. We will inform you once the node is booted again.
很遗憾,我们没有确切的时间框架,但是,请知道我们的团队正在努力尽快解决问题。一旦节点再次启动,我们将通知您。
We can offer you a refund in this case.
在这种情况下,我们可以为您提供退款。
We apologize for any convenience this may cause and thank you in advance for your understanding and cooperation.
对于由此可能造成的任何便利,我们深表歉意,并提前感谢您的理解与合作。 |
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